Cold tweeting doesn't work on Twitter. Stop it. If you click through to their stream, it's just spam message after spam message. Do they think this works?
Pay attention to the details. My domain is having issues, not my hosting. I have tweeted with my host many times, recommended them many times, develop websites for clients with them many times. If this community manager had taken a minute to just click through to find out this information, they wouldn't look like assholes.
Don't look like assholes.